Mawjoud accounts use an email address and a password that you choose when you create the account.
You can create an account or sign in from the sign-in page.
Signing out is available on your account page and in the header menu.
Signing out ends the session on this device only, so other devices stay signed in.
If you forgot your password
Choose “Forgot your password?” on the sign-in page and enter your email address. If an account exists for it, Mawjoud sends a link that lets you set a new password. The link lasts one hour and works once.
You can open the link on any device, not only the one you asked from.
Setting a new password signs you out on every other device.
Mawjoud staff never ask you for your password, a login code, or card details — anyone who does is not Mawjoud.
If the link expired, request a new one from the sign-in page.
What your account holds
Your account page is where your listings, saved items, reviews, verification, storefront settings, and support tickets live.
Your phone number is not shown publicly on listing pages.
Notifications about your listings, comments, and tickets appear in the notifications page.
You can close a support ticket yourself when you no longer need it.
Close account
The Settings row is «إغلاق الحساب» (“Close account”). The confirmation heading is «تأكيد إغلاق الحساب» (“Confirm account closure”).
Type «أغلق حسابي» in the confirmation field.
The confirm button reads «تأكيد الإغلاق» (“Confirm closure”). While it runs, it reads «جارٍ الإغلاق» (“Closing”).
Cancel reads «إلغاء» (“Cancel”).
After «إغلاق الحساب», personal details stay for 1 year. Deleting or anonymising them after that year needs a scheduled purge, and that job is not running.
How to close your account
Account closure is on the Settings page, on the row «إغلاق الحساب» (“Close account”). Personal details stay for 1 year after that. A scheduled purge is still required, and that job is not running.
Open Settings and choose «إغلاق الحساب» (“Close account”).
Read the heading «تأكيد إغلاق الحساب» (“Confirm account closure”).
Type «أغلق حسابي».
Choose «تأكيد الإغلاق» (“Confirm closure”), or «إلغاء» (“Cancel”).